Celltek Call Centers

Celltek offers direct marketing and direct selling operations through dedicated telesales teams.
  • Celltek acquires a fully equipped infrastructure supported with Cisco voice systems.

Celltek Call Center In Numbers

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Support
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Support
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Support

How We Make IT

Celltek Outbound solutions

  • Celltek offers direct marketing and direct selling operations through dedicated telesales teams.
  • Celltek acquires a fully equipped infrastructure supported with Cisco voice systems.
  • handling end to end (Sales, contracting, delivery & collection) operations.
  • Experienced in addressing different consumer segments (SME, commercial shops & households).
  • Focus on customer relationship interface using a reliable (CRM) systems.
  • Celltek acquires a database of around 150K potential A, B & C class segments.
  • Door to door active services for delivery & collection, covering all Egyptian governorates.

Celltek Inbound solutions

Customer Care

  • Celltek provides a higher leveraged service to its customers by responding to their inquiries, complaints, and problems handling.
  • Our skilled representatives specialize in developing and maintaining the relationships of our client’s valued customers.

Technical Support / Help Desk

  • Technical support is considered a major benefit in maintaining high customer satisfaction.
  • Celltek developed a well trained support team for troubleshooting, evaluation & escalation procedures.

The Team

Celltek Back Office

  • celltek offer highly qualified back office team to monitor the wet stock deviation and daily stock and report in case of alarms
 
Contact us

For any inquiries please email

info@celltek.com.eg